Author Archives: Andras Sudy

About Andras Sudy

Business Development Guru, Small Business Strategist and long time hockey fanatic. When not working to put ORF on par with Amazon and Google, he plays hockey, goes on hikes and keeps searching for the perfect craft beer in Budapest. Find me on LinkedIn.

Extended Customer Service hours

We are happy to announce that we are extending our Customer Service
availability. With this step we are bringing you improved response time
and delivering on-time expert advice.

New support hours, Monday – Friday:

Europe (CET) 9:00 AM – 11:00 PM
US East Coast (EDT) 4:00 AM – 6:00 PM
US Central (CDT) 3:00 AM – 5:00 PM
US West Coast (PDT) 1:00 AM – 3:00 PM

Visit to see the Customer Service
hours in your time zone.

We hope that this step will greatly improve your ORF experience. If you
have any feedback regarding your experiences, don’t hesitate to let us
know. We always value your feedback.

ANN: ORF 5.1 Released

The first update to the highly appraised new generation of ORF is here. After thorough and extensive internal and public testing, ORF 5.1 was released publicly today.

ORF 5.1 features numerous improvements and tweaks including but not limited to:

  • Microsoft® Exchange 2013 support
  • IDNA support in the URL harvester engine
  • Reverse DNS lookup in the ORF Log Viewer

If you are interested in learning more about the changes please visit the ORF 5.1 Change Log. When you are ready to deploy the new version, download it from the Client Portal.

If you have any questions about compatibility or using ORF 5.1 in specific setups or infrastructures, please send us an email to and we will reply as soon as we can.

Would you like to see other features implemented in future releases? Visit the Feature Requests section of our website and either vote on your favorite features or add your own request.

The first Vamsoft ORF 5 Beta is now available

We are excited to announce the first preview version of Vamsoft ORF 5, the next generation of ORF Enterprise Edition.

The latest ORF features dozens of changes, including a reimagined user interface and new enterprise features.

Learn more and experience ORF 5 first-hand at:

Join the beta community and share your questions and thoughts with fellow forum members in the Beta forum.

Thank you for testing ORF.

ORF 5 Preview (Part 7): Client Portal

One of the biggest changes on the website coming with ORF 5 will be the introduction of a brand new Client Portal which will replace the Customers Area currently used on our website. The online services will add number of features and integrate others. Some features are a direct result of changes in the licensing while others are usability improvements to improve your ORF experience. Here is a quick summary of 2 key features:

Managing multiple companies

First some technical background. After the launch of ORF 5, customer accounts will be disassembled into individual user accounts and company accounts. This will allow role based management of company accounts and management of multiple company accounts by a single user. In order to facilitate this, users managing multiple company accounts will be able to select which company they want to work with within the Client Portal.

Client Portal Header Full

In the screenshot above, you can see the website header which will be the basis for navigating through your companies where ever you are on the website. Clicking the “Change” button (2) will show a dialog where all manageable companies are listed with some key information in order to make identification easier. From then its just a click of a button to make the selection the active company on the Client Portal.

License Management

A separate licenses page will give an overview of the licenses handled by your company. The list is ordered by date and the individual license details can be opened and closed using a simple chevron mechanic. An overview of the licenses can also be found on the My Company: Overview page as well to give you a quick glance at the status of your licenses. If one or more of the licenses are within the renewal period, you can renew your license from here with one click of a button.

This concludes the quick sneak-peek at some of the features of the Client Portal. Stay tuned for more next week.